I always ensure that my jewellery is made to the highest standard. I make each piece myself and I aim to make each customer happy.
REFUNDS AND RETURNS
If you are not satisfied for any reason with the piece, you may return it within 28 days and I will exchange it or refund your money. Please email firstname.lastname@example.org with details of the problem. The piece must be unworn and in the same condition you received it and in its original packaging. Please post with a signed for service under £100 or special delivery over that amount.
Once your return is received and inspected, I will send you an email to notify you that we have received your returned item. I will also notify you of your refund or exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, I will send a refund to the gift giver and they will find out about your return.
PLEASE POST TO
Blue Monkey Studio,
Unit 9, Commercial Mews North
45A Commercial rd